General conditions of sale

These general conditions of sale are concluded between, on the one hand:

Football Sport

And, on the other hand,

Internet users who wish to make a purchase on the “Foot Sport” website visible at the address: https://foot-sport.com/ hereinafter referred to as “the Customer”.

These terms and conditions govern the sale of any product presented on the Foot Sport website by Foot Sport SAS. The parties agree that their relationship will be governed exclusively by this contract, to the exclusion of any other conditions.
The items are only offered for sale to non-commercial individuals. They are concluded intuitu personae and therefore cannot be transferred in any way whatsoever.
Any order duly validated on the Foot Sport website implies full and unreserved acceptance of these general terms and conditions of sale and, where applicable, of the special or specific conditions for one or more products or orders.

1. PURPOSE

These conditions aim to define the reciprocal obligations of the parties as well as the different stages of the ordering process.

2. ARTICLES

Foot Sport is a website that offers sports-related clothing and accessories for sale.

The items visible on the site are available while stocks last. Consequently, Foot Sport SAS does not guarantee that the products will remain available for sale for a given period. Any customer complaint regarding the order or delivery of an unavailable item will be considered unfounded.
In the event of a validated order for a product or item that has become unavailable, Foot Sport SAS undertakes not to cash the check sent by the customer. In the event of cashing for the order of an unavailable item, Foot Sport SAS undertakes to reimburse the customer for the amount of the order by bank transfer within 15 days following receipt of a bank account details form.
In all cases, Foot Sport SAS undertakes to notify by email any customer who has ordered an unavailable item.

3. DELIVERY

Foot Sport SAS works in collaboration with La Poste and its Colissimo service as well as with the Chronopost delivery service in order to offer the Customer fast shipments and maximum quality. An email containing the tracking number of the carrier in charge of the package (Colissimo or Chronopost) is sent to the customer as soon as their package is shipped.

Delivery takes place within a maximum of 10 business days throughout France. For other international destinations, delivery times are 14 to 15 business days. These times are indicative and any delay cannot give rise to compensation or refusal of the package. Please note that all "shipping time" terms that you will find on the site are always expressed in business days. In addition, an additional two business days is applied if you add a marking.

Standard delivery of your order is provided by Colissimo without a signature. Deliveries to a Relay Point require the recipient's signature. Finally, deliveries with Chronopost also require a signature, both in France and internationally.

Shipping costs are calculated based on the amount, weight, and destination country of the Customer's order. They include processing, packaging, and shipping of the products.

Foot Sport ID SAS delivers its products to mainland France, overseas territories, Europe, the United States, Australia and around ten countries in Asia.

4. ORDER

The customer interested in items visible on the Foot Sport site follows the following process to place his order:

1. He adds his products to the basket.
2. If he benefits from a special offer, he must enter his promotional code which will have been assigned to him in the field provided for this purpose.
3. He checks the specifics of his order (color, quantity, price, etc.) and validates his basket
4. He enters his contact details (which will be pre-filled on his next visit): last name, first name, billing and delivery addresses, etc.
5. He chooses his payment method (check, bank card, PayPal)
6. He checks his order and information one last time and confirms his order.
7. He can then make his payment

Any order placed will be confirmed to the buyer with the sending of an order confirmation (in accordance with the provisions of article L121-19 of the consumer code) as soon as possible by e-mail, if this has been correctly mentioned by the buyer when entering their contact details.

5. PAYMENT

Orders placed through one of the three procedures presented below are irrevocably binding on the buyer.

• By credit card via our bank's website (secure transaction)

6. RETURN / WITHDRAWAL / REFUND

All returns must be reported to our customer service at contact@foot-sport.com All items must be returned in their original packaging with their label intact and in the condition they were received.

Any item that has been personalized cannot be returned, exchanged or refunded.

No returns by express parcel will be accepted, whatever the reason.

If the delivered product complies with the customer's order, all return costs will be borne by the customer.

If the product is defective or does not conform to the order, we will reimburse the costs incurred for the return (only upon presentation of an invoice confirming payment). The maximum amount reimbursed for the costs is €8. All refunds will be made within 14 working days.

For any item returned with the reason 'defective', the Customer must specify in a separate letter the nature of the defect noted.

Foot Sport SAS will cover the costs incurred for the reshipment of the products.

Once in preparation, orders cannot be canceled. No order can be canceled if it includes one or more personalized items.

Regarding exchanges, they will be made between 10 and 15 days, taking into account the fact that a large number of our products are imported. In the event that one of the products to be exchanged remains out of stock for more than 60 days, you will be refunded.

We make every effort to provide quality service to all our customers. However, if the quality of an ordered product is questionable, we reserve the right to return the product to the original manufacturer for inspection before making any decision regarding the product in question.

7. WARRANTY

- WARRANTY - EXTENDED

The products benefit from the legal guarantee of conformity under articles L211-4 of the Consumer Code. The products benefit from the legal guarantee against hidden defects arising from a defect in the material, design or manufacturing affecting the products and making them unfit for use, under articles 1641 et seq. of the Civil Code. The products benefit from the guarantees provided by the manufacturers of the products, according to the latter's forecasts.

In order to assert his rights, the customer must, under penalty of forfeiture of any action relating thereto, inform the seller of the existence of the defects, by registered letter with acknowledgment of receipt within the time limits provided for in Articles L211-12 of the Consumer Code and Article 1648 of the Civil Code.

- WARRANTY - EXCLUSION

The buyer will lose the benefit of legal and conventional guarantees, particularly in the event of:
abnormal or abusive use of the property;
repairs or any interventions carried out by persons other than the seller or not approved by him or by the manufacturer, or if these interventions have not complied with the instructions;
The seller may suspend legal and contractual guarantees in the event of delay or non-payment, in whole or in part, of the price of the goods.

- WARRANTY - LIMITS

The seller's liability is limited to the repair or replacement of goods found to be defective or to contain a manufacturing, labeling or packaging defect. The seller's services will have the opportunity to investigate the alleged defects. All other express or implied warranties are excluded. No liability will be accepted for losses or damages, direct or indirect, whatever the cause. Under no circumstances may the buyer claim, for any reason whatsoever, to make any deduction from the amount of invoices corresponding to an incomplete delivery or relating to defective goods.

8. SIGNATURE AND PROOF

Validation of the order, by its payment, constitutes signature and express acceptance of all operations carried out on the site. On the other hand, the due date of the amounts due is that referred to in article 4.2 according to the type and method of payment.

9. RESPONSIBILITY

For all stages of access to the site, consultation, filling out forms, placing orders, delivery of items or any other service, Foot Sport SAS has only an obligation of means. Consequently, Foot Sport SAS cannot be held liable for any inconvenience or damage inherent in the use of the internet network and totally external to the diligence and precautions taken by Foot Sport SAS. In particular, any disruption in the provision of the service, or any external intrusion or presence of a computer virus, cannot engage the liability of Foot Sport SAS.
Likewise, any event qualified as force majeure within the meaning of the case law of the Court of Cassation, totally exonerates Foot Sport SAS from any liability.

10. ENTIRE AGREEMENT

These terms and conditions, entered into between Foot Sport SAS and the client, express the entirety of the parties' obligations. No information or document may create any obligations under these terms and conditions unless they are the subject of an amendment signed by both parties. No correspondence prior to the signing of this contract may create any obligations under said contract.
However, if a condition were to be lacking, it would be considered to be regulated by the customs in force in the sales sector.

11. TOLERANCE OR WAIVER

It is formally agreed between Foot Sport SAS and the client that any tolerance or waiver by one of the parties in the application of all or part of the commitments provided for in these conditions, whatever the frequency and duration, cannot constitute a modification of this agreement, nor generate any right whatsoever.
More specifically, no delay or inaction, abstention or omission on the part of the Customers in exercising any of its rights under this Agreement shall impair such right, nor shall it be deemed to imply a waiver on its part of exercising such right.

12. PARTIAL INVALIDITY

If a particular provision of these conditions is held to be invalid or declared as such by a decision having the force of res judicata of a competent court, the other provisions will retain their full force and scope.