Terms and Conditions of Sale

These general terms and conditions of sale are concluded between, on the one hand:

Foot Sport

And, on the other hand,

Internet users who wish to make a purchase on the "Foot Sport" website, visible at: https://foot-sport.com/, hereinafter referred to as "the Client."

These conditions govern the sale of any product presented on the Foot Sport website by the company Foot Sport SAS. The parties agree that their relations will be exclusively governed by this contract, to the exclusion of any other conditions.
Articles are offered for sale only to non-commercial individuals. They are concluded intuitu personae and therefore cannot be assigned in any way whatsoever.
Any order duly validated on the Foot Sport website implies full and unreserved acceptance of these general terms and conditions of sale and, potentially, the particular or specific conditions for one or more products or orders.

1. PURPOSE

These conditions aim to define the reciprocal obligations of the parties as well as the different stages of the ordering process.

2. ARTICLES

Foot Sport is a website whose purpose is to offer for sale sports apparel and accessories.

Articles visible on the website are available while stocks last. Consequently, Foot Sport SAS in no way guarantees the continued sale of products for a given period. Any claim by the customer regarding the order or delivery of an unavailable item will be considered unfounded.
In the event of a validated order for a product or item that has become unavailable, Foot Sport SAS undertakes not to cash the check sent by the customer. In the event of a check being cashed for the order of an unavailable item, Foot Sport SAS undertakes to refund the customer the amount of the order by bank transfer within 15 days following receipt of bank details.
In all cases, Foot Sport SAS undertakes to notify any customer who has ordered an unavailable item by email.

To save time, if the Match version is not available, we will automatically ship the Fan version, as some references are not offered in the Match version. The price difference will, of course, be refunded to you.

3. DELIVERY

Foot Sport SAS works in collaboration with La Poste and its Colissimo service, as well as with Chronopost's delivery service, to offer the Client fast shipments and maximum quality. An email containing the tracking number of the carrier in charge of the package (Colissimo or Chronopost) is sent to the customer as soon as their package is shipped.

Delivery takes a maximum of 7 to 21 working days throughout France. For other international destinations, delivery times are 10 to 21 working days. These times are indicative, and any delay cannot give rise to compensation or refusal of the package. Please note that all notions of "shipping time" you find on the site are always expressed in working days. In addition, an additional two working days are applied if you add customization.

Standard delivery of your order is ensured by Colissimo without signature. Deliveries to Relay Points are handed over against the recipient's signature. Finally, Chronopost deliveries are also subject to signature delivery, both in France and internationally.

Shipping costs are calculated based on the amount, weight, and destination country of the Client's order. They include the processing, packaging, and shipping of products.

Foot Sport ID SAS delivers its products in Metropolitan France, overseas territories, Europe, the United States, Australia, and about ten countries in Asia.

4. ORDER

The customer interested in items visible on the Foot Sport website follows the following process to place their order:

1. They add their products to the cart.
2. If they benefit from a special offer, they must enter their promo code in the field provided for this purpose.
3. They check the specifics of their order (color, quantity, price, etc.) and validate their cart.
4. They enter their contact details (which will be pre-filled on their next visit): name, first name, billing and delivery addresses, etc.
5. They choose their payment method (check, credit card, PayPal).
6. They check their order and information one last time and validate their order.
7. They can then proceed with payment.

Any order placed will be confirmed to the buyer with an order confirmation sent (in accordance with the provisions of Article L121-19 of the Consumer Code) as soon as possible by email, provided it has been correctly specified by the buyer when entering their contact details.

5. PAYMENT

Orders placed through one of the three methods presented below irrevocably bind the buyer.

• By credit card via our bank's website (secure transaction)

6. RETURNS / WITHDRAWAL / REFUNDS

Any return must be reported to our customer service at contact@foot-sport.com. All items must be returned in their original packaging with their intact label and in their received condition.

Any customized item cannot be taken back, exchanged, or refunded.

No returns by express package will be accepted, regardless of the reason.

If the product has slight defects (loose threads, imperfect stitching), only a discount solution can be offered.

If a pair of socks for a children's kit is out of stock, we will refund €5 to your payment method.

If the product does not conform to the order, we will refund the return costs (only upon presentation of an invoice proving payment). The maximum amount refunded for these costs is €8. All refunds will be made within 14 working days.

Foot Sport SAS will cover the costs incurred for reshipping the products.

Once in preparation, orders can no longer be canceled. No order can be canceled if it includes one or more customized items, as their preparation will have already begun.

Exchanges will be processed within 10 to 15 days, considering that a large number of our products are imports. In the event that one of the products to be exchanged remains out of stock for more than 60 days, you will be refunded.

We do everything possible to provide quality service to all our customers. However, if the quality of an ordered product is questioned, we reserve the right to return the product to the original manufacturer for inspection before any decision regarding the product in question.

7. WARRANTY

- WARRANTY - SCOPE

Products benefit from the legal guarantee of conformity under Articles L211-4 of the Consumer Code. Products benefit from the legal guarantee against hidden defects resulting from a material, design, or manufacturing defect affecting the products and making them unfit for their intended use, under Articles 1641 et seq. of the Civil Code. Products benefit from the guarantees provided by the manufacturers of the products, according to their provisions.

To assert their rights, the customer must, under penalty of forfeiture of any related action, inform the seller of the existence of defects, by registered letter with acknowledgment of receipt within the deadlines provided by Articles L211-12 of the Consumer Code and Article 1648 of the Civil Code.

- WARRANTY - EXCLUSION

The buyer will lose the benefit of legal and conventional guarantees, particularly in the event of:
abnormal or abusive use of the goods;
repairs or any interventions carried out by persons external to the seller or not approved by him or by the manufacturer, or if these interventions did not comply with the instructions;
The seller may suspend legal and conventional guarantees in the event of delay or total or partial non-payment of the price of the goods.

- WARRANTY - LIMITS

The seller's liability is limited to the repair or replacement of goods recognized as defective or having a manufacturing, labeling, or packaging defect. The seller's services will have the possibility to investigate the alleged defects. All other express or implied warranties are excluded. No liability will be accepted for losses or damages, direct or indirect, whatever the cause. In no case may the buyer claim, for any reason whatsoever, to make any retention on the amount of invoices corresponding to an incomplete delivery or concerning defective goods.

8. SIGNATURE AND PROOF

Validation of the order, through its payment, constitutes a signature and express acceptance of all operations carried out on the site. However, the due date for sums owed is that referred to in Article 4.2 depending on the type and method of payment.

9. LIABILITY

For all stages of access to the site, consultation, form completion, order placement, delivery of items, or any other service, Foot Sport SAS only has an obligation of means. Consequently, Foot Sport SAS's liability cannot be engaged for all inconveniences or damages inherent in the use of the internet network and entirely external to the diligence and precautions taken by Foot Sport SAS. In particular, any disruption in the provision of service, or any external intrusion or presence of a computer virus, cannot engage the responsibility of Foot Sport SAS.
Similarly, any event qualified as force majeure within the meaning of the jurisprudence of the Court of Cassation fully exempts Foot Sport SAS from any liability.

10. ENTIRE AGREEMENT

These conditions concluded between Foot Sport SAS and the client express the entirety of the parties' obligations. No indication, no document can generate obligations under these conditions if they are not subject to an addendum signed by both parties. No correspondence prior to the signing of this contract can generate obligations under said contract.
However, if a condition were to be missing, it would be considered to be governed by the practices in force in the sales sector.

11. TOLERANCE OR WAIVER

It is formally agreed between Foot Sport SAS and the client that any tolerance or waiver by either party in the application of all or part of the commitments provided for in these conditions, whatever its frequency and duration, shall not constitute a modification of this agreement, nor generate any right whatsoever.
More precisely, no delay or inaction, abstention or omission on the part of the clients in exercising any of their rights under this agreement shall prejudice said right, nor shall it be deemed to imply a waiver on their part to assert this right.

12. PARTIAL INVALIDITY

If a particular stipulation of these conditions is held to be invalid or declared as such by a decision having the authority of res judicata of a competent court, the other stipulations shall retain their full force and scope.

13. DELIVERY, IMPORTATION, AND CUSTOMS RESPONSIBILITIES

Products ordered on the Site are shipped directly by our partner suppliers to the delivery address indicated by the Client during their order.

We act only as a commercial intermediary and never take physical possession of the goods.

Consequently:

• The Client is designated as the actual recipient and importer by right of the goods on the customs declaration.
• All customs duties, import taxes (including import VAT), customs clearance fees, and any other customs formalities are exclusively the responsibility of the Client.
• Prices displayed on the site are exclusive of import taxes and customs duties. The Client is solely responsible for paying these fees to the customs authorities or the carrier upon delivery.
• Any VAT due on import is paid directly by the Client as the actual importer.
• In case the Client refuses to pay customs fees, the package may be returned to the sender or abandoned, without this entitling the Client to a refund of the order.