Terms and Conditions of Sale

These general terms and conditions of sale are concluded between, on the one hand:

Foot Sport

And, on the other hand,

internet users who wish to make a purchase on the "Foot Sport" site visible at the address: https://foot-sport.com/ hereinafter referred to as "the Customer".

These conditions govern the sale of any product presented on the Foot Sport site by the company Foot Sport SAS. The parties agree that their relations will be exclusively governed by this contract, to the exclusion of any other condition.
Items are offered for sale only to non-merchant natural persons. They are concluded intuitu personae and therefore cannot be the subject of any transfer of any nature whatsoever.
Any order duly validated on the Foot Sport site implies full and unreserved adherence to these general terms and conditions of sale and, where applicable, to the conditions specific to one or more products or orders.



1. PURPOSE

These conditions aim to define the reciprocal obligations of the parties as well as the various stages of the ordering process.



2. ITEMS

Foot Sport is a site intended to offer sports-related clothing and accessories for sale.

The items visible on the site are available while stocks last. Consequently, Foot Sport SAS does not in any way guarantee that products will remain for sale for a given period. Any customer complaint regarding the ordering or delivery of an unavailable item will be considered unfounded.
In the event of a validated order for a product or item that has become unavailable, Foot Sport SAS undertakes not to cash the check sent by the customer. In the event of cashing a check for an order of an unavailable item, Foot Sport SAS undertakes to reimburse the customer for the amount of the order by bank transfer within 15 days following receipt of bank account details (RIB).
In all cases, Foot Sport SAS undertakes to notify by email any customer who has placed an order for an unavailable item.

To save time, if the Match version is not available, we will automatically ship the Fan version, as some references are not offered in the Match version. The price difference will of course be refunded to you.

3. DELIVERY

Foot Sport SAS works in collaboration with La Poste and its Colissimo service as well as the Chronopost delivery service in order to offer the Customer fast shipments and maximum quality. An email containing the tracking number of the carrier in charge of the package (Colissimo or Chronopost) is sent to the customer as soon as their package is shipped.

Delivery takes place within a maximum period of 7 to 21 working days throughout France. For other international destinations, delivery times are 10 to 21 working days. These deadlines are indicative and any delay cannot give rise to compensation or refusal of the package. Please note that all mentions of "shipping time" found on the site are always expressed in working days. In addition, an extra delay of two working days is applied if you add personalization.

Standard delivery of your order is provided by Colissimo without signature. Deliveries to Relay Points are handed over against the recipient's signature. Finally, deliveries via Chronopost are also subject to signature upon receipt, in France and internationally.

Shipping costs are calculated based on the amount, weight, and destination country of the Customer's order. They include the processing, packaging, and shipping of the products.

Foot Sport ID SAS delivers its products in Metropolitan France, Overseas territories, Europe, the United States, Australia, and about a dozen countries in Asia.

4. ORDER

The customer interested in items visible on the Foot Sport site follows the following process to place their order:

1. They add their products to the cart.
2. If they benefit from a special offer, they must enter their promo code which has been assigned to them in the field provided for this purpose.
3. The "Buy 2 Get 1 Free" offer is valid only for 3 items added to the same order. It cannot be applied to two separate orders.
4. They check the specificities of their order (color, quantity, price, etc.) and validate their cart
5. They enter their contact details (which will be pre-filled on their next visit): last name, first name, billing and delivery addresses...
6. They choose their payment method (check, credit card, PayPal)
7. They check their order and information one last time and validate their order
8. They can then make their payment

Any order placed will be confirmed to the buyer with the sending of an order confirmation (in accordance with the provisions of Article L121-19 of the Consumer Code) as soon as possible by email, if this has been correctly mentioned by the buyer when entering their contact details.

5. PAYMENT

Orders placed through one of the three procedures presented below irrevocably commit the buyer.

• By credit card via our bank's website (secure transaction)

6. RETURN / WITHDRAWAL / REFUND

Any return must be reported to our customer service at contact@foot-sport.com. All items must be returned in their original packaging with their label intact and in the state in which they were received.

Any item that has been personalized cannot be returned, exchanged, or refunded.

No returns by express parcel will be accepted, for any reason whatsoever.

If the product has slight defects (loose threads, sewing finish), only a discount solution may be offered.

If a pair of socks for a Kids Kit is out of stock, we will process a refund of €5 to your payment method.

If the product does not conform to the order, we will refund the costs incurred for the return (only upon presentation of an invoice attesting to the payment). The maximum amount refunded for the costs is €8. All refunds will be made within 14 working days.

Foot Sport SAS will cover the costs incurred for the reshipment of products.

Once in the preparation phase, orders can no longer be canceled. No order can be canceled if it includes one or more personalized items, as their preparation has already begun.

Regarding exchanges, they will be carried out between 10 and 15 days, given the fact that a large number of our products are imports. In the event that one of the products to be exchanged remains out of stock for more than 60 days, you would be refunded.

We do our utmost to provide quality service to all our customers. However, if the quality of a product ordered were to be questioned, we reserve the right to return the product to the original manufacturer for inspection before any decision is made regarding the product in question.

7. WARRANTY

- WARRANTY - EXTENDED

Products benefit from the legal guarantee of conformity under Articles L211-4 of the Consumer Code. Products benefit from the legal guarantee against hidden defects resulting from a defect in material, design, or manufacturing affecting the products and making them unfit for their use, under Articles 1641 and following of the Civil Code. Products benefit from the guarantees provided by the product manufacturers, depending on the provisions of the latter.

In order to assert their rights, the customer must, under penalty of forfeiture of any action relating thereto, inform the seller of the existence of the defects by registered letter with acknowledgment of receipt within the deadlines provided by Articles L211-12 of the Consumer Code and Article 1648 of the Civil Code.

- WARRANTY - EXCLUSION

The buyer will lose the benefit of the legal and conventional guarantees, particularly in the event of:
abnormal or abusive use of the goods;
repairs or any interventions performed by persons external to the seller or not approved by him or the manufacturer, or if these interventions did not respect the instructions;
The seller may suspend the legal and conventional guarantees in the event of late or non-payment of all or part of the price of the goods.

- WARRANTY - LIMITS

The seller's liability is limited to the repair or replacement of goods recognized as defective or having a manufacturing, labeling, or packaging defect. The seller's services will have the possibility to investigate the alleged defects. All other express or implied warranties are excluded. No liability will be accepted for loss or damage, direct or indirect, for any cause whatsoever. Under no circumstances may the buyer claim, for any reason whatsoever, to make any deduction from the amount of invoices corresponding to an incomplete delivery or involving defective goods.

8. SIGNATURE AND PROOF

The validation of the order, by its payment, constitutes signature and express acceptance of all operations performed on the site. However, the due date for the sums due is that referred to in Article 4.2 according to the type and method of payment.



9. LIABILITY

For all stages of access to the site, consultation, filling out forms, placing orders, delivery of items, or any other service, the company Foot Sport SAS only has an obligation of means. Consequently, the liability of Foot Sport SAS cannot be incurred for any inconvenience or damage inherent in the use of the internet network and totally external to the diligence and precautions taken by Foot Sport SAS. In particular, any disruption in the provision of the service, or any external intrusion or presence of a computer virus, cannot engage the liability of Foot Sport SAS.
Similarly, any event classified as force majeure within the meaning of the case law of the Court of Cassation totally exonerates Foot Sport SAS from any liability.

10. ENTIRETY OF THE CONTRACT

These conditions concluded between Foot Sport SAS and the customer express the entire obligations of the parties. No indication, no document can generate obligations under these conditions, if they are not the subject of an amendment signed by both parties. No correspondence prior to the signing of this contract can generate obligations under said contract.
However, if a condition were to be lacking, it would be considered to be regulated by the customs in force in the sales sector.



11. TOLERANCE OR WAIVER

It is formally agreed between Foot Sport SAS and the customer that any tolerance or waiver by one of the parties in the application of all or part of the commitments provided for in these conditions, whatever the frequency and duration may have been, cannot be worth modification of this agreement, nor generate any right whatsoever.
More precisely, no delay or inaction, abstention or omission on the part of the customers in the exercise of any of their rights under this agreement will affect said right, nor will it be considered as implying a waiver on their part to assert that right.



12. PARTIAL INVALIDITY

If a particular stipulation of these conditions is held to be invalid or declared as such by a decision having the authority of res judicata of a competent court, the other stipulations will retain all their force and scope.

13. DELIVERY, IMPORT AND CUSTOMS RESPONSIBILITIES

The products ordered on the Site are shipped directly by our partner suppliers, to the delivery address indicated by the Customer when ordering.

We act only as a commercial intermediary and never take physical possession of the goods.

Consequently:

• The Customer is designated as the actual recipient and importer of record of the goods on the customs declaration.
• All customs duties, import taxes (including import VAT), customs clearance fees, and any other customs formalities are exclusively the responsibility of the Customer.
• The prices displayed on the site are indicated excluding import taxes and customs duties. The Customer is solely responsible for paying these fees to the customs authorities or the carrier upon delivery.
• Any VAT due on import is paid directly by the Customer as the actual importer.
• In case of refusal to pay customs fees by the Customer, the package may be returned to the sender or abandoned, without this entitling the customer to a refund of the order.