Shipping & Tracking

Shipping & Delivery Policy – Foot Sport

At Foot Sport, we are proud to deliver our products worldwide so you can enjoy your personalized creations wherever you are.

1. Order Processing

Your order is generally prepared within 2 to 3 business days. Personalized orders may take up to 5 business days.

In the case of personalized jerseys or out-of-stock items, processing times can be extended up to 5 business days. However, we strive to minimize the waiting time as much as possible.

Important: Personalized items (badges, flocking) cannot be canceled or modified once the order is confirmed, as their preparation has already begun.

2. Delivery Times

  • France (Metropolitan): 7 to 21 days. Your package will arrive on average within 10 days.
  • Europe: 8 to 21 days.
  • Rest of the World: 10 to 20 business days

We do our best to deliver to you as quickly as possible.

Note: Delivery times may be longer during periods of high demand or in case of exceptional circumstances (strikes, weather, etc.).

3. Tracking Your Package

Please be patient. As soon as your order is shipped, you will receive an email containing your tracking number. You can then track your package directly on the carrier's website.

If the tracking indicates that your package is "in transit" without an update for several days, this is often normal (especially for international connections).

4. Responsibility & Customs

Once shipped, responsibility for the package is transferred to the carrier. Foot Sport cannot be held responsible for loss, theft, or damage during transport.

International orders may be subject to customs duties and local taxes. These fees are the responsibility of the customer.

5. Countries Eligible for Delivery

France: Metropolitan

Europe: Albania, Austria, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, Georgia, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Montenegro, Netherlands, North Macedonia, Norway, Poland, Portugal, Reunion, Romania, Russia, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, United Kingdom.

Other Countries: Australia, China, Hong Kong, Indonesia, Israel, Singapore, South Korea, Taiwan, Thailand, United States, Vietnam.

6. Returns & Refunds

All returns must be reported in advance to: contact@foot-sport.com

  • Personalized items (e.g., flocked jerseys) and sale items cannot be returned, exchanged, or refunded.
  • Accessories (shorts, crop tops, socks, bodysuits, etc.) are not eligible for return.
  • Returns must be made via Colissimo Suivi with signature, in original packaging and in perfect condition.
  • If the product is compliant, return shipping costs are your responsibility.
  • If the product is defective or non-compliant, we will refund the return shipping costs (with proof, up to a maximum of €8).

Refunds are processed within 30 business days.